I had two emotional extremes today less than 30 minutes apart...
First. I was on my way to work and came down the highway to roll up behind the most wonderful car I've seen in a long time... the 2006 Saleen Ford Mustang 281 GT. In graphite gray, with chrome black ground effects and a quad exhaust that just RUMBLED and made me swoon it was so beautiful. The guy driving it was a little geeky, but what the hell - I'd do him just for the car LOL (oh stop it- I am so kidding) ... but either way, I had 19 miles of pure driving fun just keeping up/riding shotgun to this gorgeous car and Mr. Geek obliged by letting me draft him so I could feel the rumble all the way to the light before I turn off to my mall. I'm an extremely happy cat by this point.
Second. I got to work a few minutes early so I decided to save a trip and make an exchange of some cat-related goods at my local Petco location. You all have been thru it before--- you buy stuff and purchase too much (can we say yarn sale?) so you make the move to get your $ back or some kind of credit, etc. so that you are not stuck with stuff you ain't gonna use. Well, I had made my purchase about 3 weeks ago at a Petco a little closer to home - but not convenient hours-wise - yet I had lost the receipt so I'm figuring store credit for the current price was acceptable, since I wasn't smart enough to save the receipt and also figured that these locations were close enough that they could honor my exchange... boy, was I assuming a lot. To make a long story short - the ignorant bitch Assistant Manager basically accused me of stealing, refused to do my exchange, and gave me false info when I asked to speak to her supervisor or district manager.All from the doorway of her office.When I pressed the issue,she scribbled a "Customer Relations" phone # that was wrong so I had to hunt down the right # myself, then was rudely dissed by the CSR Denise who happened to waste air on the other end of my connection.
INCOMPETENCE AND POOR, POOR CUSTOMER SERVICE (or serious lack of) ARE THEIR TRADEMARKS AND I HOPE PETSMART PUTS THEIR SORRY, LAME ASSES OUT OF BUSINESS!!!
SO in short... I was blissfully ecstatic (following around the 400 horsepower of a $60,00 muscle car) and horrendously outraged (for $12 worth of pet products) in the span of less than 30 minutes today.
Well, anyways.... have a cat. I'm going to go knit.
¶ 10:43 PM
Oh sweetie. I'd call again and complain about both people.
Well @#%$% Petco then. They're more expensive too.. motherholes.. I don't know about a Petsmart but I've got Petland here and a few mom-and-pop shops here as well. Thanx for the headsup.. I won't be buying there anymore..
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